REquipment collects donations from regional drop-off sites located in New Bedford, East Bridgewater, Salem, Worcester, W. Springfield, Amherst, and Pittsfield.
Once your donation is approved, we contact our regional partner to arrange with you for the drop-off of your donation. An appointment is necessary to drop off a donation.
If dropping off is not possible, we can arrange to collect donated DME for a $20 pick-up fee. This fee may be waived for hardship if the donated equipment is a high priority for the REquipment inventory. Due to our high number of pick-ups and deliveries, picking up may take two or more weeks to schedule.
Please note that we cannot pick up smaller AT items unless they are donated with a larger piece of equipment.
Learn the donation process. Our staff is also happy to explain the process when you call. Our program relies on you!
Once you request a device from our inventory, we will contact you to discuss options for acquiring it. If you need your device quickly, we encourage you to pick it up (locations vary). We will schedule a date with you to ensure your equipment is accessible when you arrive.
If picking up is not feasible, we can arrange for delivery. Due to high demand and our limited number of drivers, scheduling may take two or more weeks.
Please make sure that your delivery location is accessible. REquipment drivers are not permitted to carry power wheelchairs, scooters, lifts, etc., up or down stairs for their safety. We charge $20 to offset delivery costs. This delivery fee may be waived for hardship.
At your request and expense, REquipment will mail smaller devices for a flat $20 fee. Shipping costs should be considered when ordering a single smaller item. Smaller items may also be delivered with larger devices or picked up in person from partner reuse locations at no cost.
When you acquire your device, you will sign a receipt after inspecting your new-to-you equipment. We also ask that you complete a consumer satisfaction survey so we can know how we are doing.
“You have never seen a happier girl. It makes me tear up a little because she’s never been able to feel what it’s like to ride without having to stop all the time. Now she rides with whoever will take her. And there is nothing but sheer joy on her face the whole time.”
— Ed, Littleton
