Mission & Values

Our Mission

Our mission is to support the dignity, independence, and self-determination of individuals with disabilities by providing access to free, gently used, durable medical equipment (DME) and assistive technology (AT) throughout Massachusetts.

Our Values

two men smiling, one is a Black man seated in a power wheelchair. The other is a white man standing behind with his hand and on the back of his chair.

We are grounded in the core principles of the Independent Living Movement: consumer choice, consumer control, and the right to fail. These values shape our commitment to:

  • Trust in the Consumer: We believe people know what they need. We don’t require proof of disability or income. If you live in Massachusetts and need equipment, you’re eligible.
  • Compassion Over Bureaucracy: REquipment exists as a response to a broken health care system. We lead with kindness and err on the side of generosity with one another and with our consumers.
  • By and For Disabled People: Over half of REquipment’s Board are DME/AT users. REquipment, Inc. actively seeks to hire individuals with disabilities. REquipment, Inc. is a community-led organization that centers the voices and leadership of those we serve.
  • Shared Ownership: REquipment’s work is made possible by the trust placed in the program by those who receive equipment and by those who donate it. The program belongs to the community.

REquipment is also committed to environmental sustainability and equity. The program annually diverts tons of valuable DME and AT from landfills and refurbishes devices using environmentally sound sterilization practices. Equity in access is achieved via an online inventory, where consumers can select devices from anywhere in the state or by calling toll-free 1-800-261-9841.

 

Support Our Mission

Link to REquipment’s fundraising site

Recent Blog Posts

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Testimonials

What Our Service Users Say

“Really appreciate this program. Wonderful experience with staff and so grateful for the wheelchair.”
— Cina, Maynard

“Outstanding program & people!”
— Mike Pazyra, Stoughton Veterans Service Officer

“A huge thanks to all at REquipment for helping me process the request and coordinate a timely delivery. Everyone was so helpful”
— Zane

“Beyond excellent service and response time. Great program.”
— Margaret, Tyngsboro

“Thank you for your service to the community.”
— Janice

“I recently used the Canton location. The guys were great! Such a wonderful program.”
— Susan